Customer Solutions Representative
HP Development Company
Dalian, Liaoning, China
9小时前

Job Description :

  • Support marketing campaign close loop including customer data segmentation, lead close loop as well as marketing purchase order management for all APJ countries.
  • Manage accurate marketing campaign leads into marketing automation platforms. Timely assign qualified leads to APJ sales rep and partners.
  • Support HP NPI products publish for all APJ countries by creating accurate content in PIM relevant systems and conduct regionalization, localization and translations base on needs.
  • Product content contains but not limit to product images, marketing message, technical specifications, accessories and care pack bundle.

  • Process and entry data accurately and timely for marketing campaign performance
  • Engage with Campaign / Category manager timely for operational clarification
  • Handle operational query via email and phone call as well as offer solutions for campaign managers to enhance service experience
  • Create regular governance report to make sure data entry accuracy to support marketing and business
  • Position Requirement

  • More than 2 years working experience, priority on candidates with sales and Marketing background
  • Good business service sense, comprehensive problem fixing skill.
  • Good communication skill and team work spirit
  • Good analysis, summary and reporting skills
  • English : CET-4 or above, master on speaking, reading, writing and listening. Join in conference call with APJ English speaking requester frequently.
  • Operate skillfully on office software, excel medium level above
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