The purpose of the job is to manage sales and team members for industrial products, mainly MBS & CPC, China, reporting to Senior Regional Manager, Northeast Asia
Roles & Responsibilities
Ensures consistent and optimal execution of strategy across the region / customer base and price policies for the Basell products and relevant market segments.
Builds a team consists of both account managers and technical service personnel to ensure continuing improved sales as well as effective customer relationships and organizes the support by Customer Service.
Develops and nurtures relationships with customers establishing solid relationships with them on commercial and technical level aiming for a preferred supplier position
Manages headquarters of assigned regional / global key accounts and coordinate activities with colleagues serving same key account in other regions and vice versa supports other managers with key account responsibility.
Introduces new products in conjunction with CPMs and Technical Service. Support initiatives to phase out old products by replacement or transfer to service providers.
Identifies and acquires additional customers with significant volume potential for LYB.
Works closely with Business Finance and Support as to determine customer financial health and credit limit.
Supports CSR in order to improve forecast accuracy of customer demand including seasonal buying patterns, reduces small orders and increases average size of order.
Helps in closing claims, ensuring LYB’s complaint handling procedure is applied and followed; and recommends contract amendment.
Coordinates the claim settlement with the regional Customer Service Representative and Technical Service.
Market intelligence collection and reporting in a timely manner
Comply with LYB policies
University degree or above in commercial / polymer / plastic / injection / engineering or related
Work Experience :
More than 10 years sales experience in diverse range of injection process, plastics, auto
industry or related majors.
More than 5 years sales or business development management experience.
FUNCTIONAL COMPETENCIES :
Willingness to travel.
Very good matrix management skills .
Understands marketing principles / value-in-use analysis.
Strong project management skills.
Demonstrates strong working knowledge of product and application technologies.
Demonstrates excellent understanding of product approval procedures of the industry.
Strong customer / interpersonal skills.
1. Basic commercial sense for working in multi-national company
2. Basic management skills in multi-national company
Builds effective teamsCollaboratesCultivates innovationCustomer focusDemonstrates courageDrives resultsEnsures accountabilityInstills trust and exemplifies integrity