Job Description : A ccount M anager
A ccount M anager
We are looking for an Account Manager to join our component business. The location of this role is Qingdao, China. This role will be focus on one key customer, maintain the relationship and develop further sales opportunity to ensure business growth.
What You’ll Be Doing
Provides the highest level of service to meet customer satisfaction while maintaining efficiencies in corporate operational processes and procedures
Serves as a liaison between Arrow’s internal resources, vendor resources and customers.
Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective
processes routine customer orders accurately and timely.
Resolves discrepancies with the customer prior to order entry.
Enters sales orders into the Arrow system.
Review backlog report to fulfill orders most effectively.
Meets customer service agreements established in SOW
Backlog Management, Billing and Resolution of vendor Invoice Discrepancies and Claims
Business travel within China based on requirements
What We Are Looking For
Typically requires a 4-year degree with a minimum of 5 years sales experience in semiconductor companies or electronics distributors.
Could Work within established procedures with a moderate degree of supervision
service oriented and "Can do" attitudes
Solid understanding of product cycle and manufacturing procedures of customer
Solid knowledge on products and technology development in the electronic components industry
What’s In It For You
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
Medical, Dental, Vision Insurance
Paid Time Off
Special / Extra Leave
5-Day Work Week