Technical Service Specialist
Shanghai - all, China

Your role :

Technical Support Specialist / Scientist serves as the primary technical source for supporting sales activities within responsible regions mainly in China.

Technical Support Specialists / Scientists are expected to utilize their technical expertise to solve the technical issue from customers and internal or external sales by providing professional advice, tools, information and experiments.


  • To provide primary technical advice to customers mainly over the phone or in email manner.
  • To provide customers with technical information and / or tools
  • To work on customers’troubleshooting and / or complaints with a technical issue
  • To provide customers demo or / and technical guide in the field when necessary
  • Who you are :

  • Master / PhD. degree with 1-2 years’ experience
  • Solid professional technical background such as immunology, molecular biology, cell biology etc
  • Nice expression and communication skill is required
  • Good command of English
  • Good team player and quick learner
  • HR : 89831

    Functional Area : Commercial


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