Account Coordinator
Shanghai, China

Job Description

The assistant account executive is responsible for supporting account teams in daily activities. S / he will learn Edelman’s various consulting processes / approaches, including public engagement, message workshops, master narrative assignments, brand engagement, social media campaigns and stakeholder mapping exercises, and support account teams in the execution of these processes for clients.

Expected competencies include :

Client Service

Demonstrate an understanding of the public relations industry and its basic principles

Understand key client information including business strategy, industry issues, products and services, key customers and competitors

Provide client service administration including preparing client status and activity reports, attending meetings and conference calls, compiling media and competitor coverage, coordinating press tour pitching, scheduling and logistics

Research, outline, write, edit and proofread materials, including media advisories, pitch letters / e-mails, biographies, reports and fact sheets

Assist with research including analysis of media coverage and online conversations

Use media list building tools and clipping services

Coordinate projects and events including inviting media, preparing press kits, attending events, and preparing reports

Demonstrate a general knowledge of social media tools, including Facebook, Twitter, Flickr,, Friend Feed, Technorati, Yammer, YouTube, etc.

Build a network of traditional and online media contacts

People Development

Contribute to the performance appraisal process for peers, managers and interns

Supervise interns / trainees

Understand internal operations and inter-team cooperation

Commit to continuous learning and improvement of your tactical skills by attending Edelman University classes and seeking other training, including on-

the-job training and mentoring

Business Development

Participate in the new business process including research, audits and preparation of proposals

Financial Planning and Management

Understand account budget parameters and over-servicing

Provide administrative support for team

Record and submit time, expenses and POs to the right project codes on a timely basis ideally daily, but no later than weekly

Notify supervisor of any potential cost overruns

Follow all Edelman financial policies and procedures


Demonstrate behaviors consistent with Edelman’s values (Quality, Integrity, Respect, Entrepreneurial Spirit, Mutual Benefits) and Code of Ethics and Business Conduct

Live in color by exploring and being active in the world outside of work, including the arts, culture, politics, literature, charitable organizations and / or other personal passions

Product Capability and Development

Learn about Edelman’s various capabilities and contribute ideas when appropriate about how to improve them and develop new capabilities

Aid in the implementation of new capabilities

Stay up to date with emerging technologies and trends

Basic Qualifications

This is an entry-level account position. An assistant account executive will possess good interpersonal and communication skills along with the ability to work effectively with a variety of account service staff within a specific set of accounts.

Preferred Qualifications

S / he will have excellent organizational skills and the ability to adapt to new conditions, assignments and deadlines. S / he will have solid knowledge of MS Office Suite, general office logistics and will pass a writing test.

S / he will have an interest in pursuing a career in public relations. S / he must have a strong work ethic and dedication to consistently provide quality work to his / her team and clients.

Previous internship experience in the communications field and a bachelor’s degree in a relevant field from an accredited college or university is preferred.

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