Fraud detection and Collection administration support 反欺诈&催收行政支持

Task Description

Agent management administration support.

  • Carry out inventory audit tasks and deliver monthly inventory report base on Sop
  • Assign home visit task base on distribution rules and scoring the performance of feedback report
  • Responsible for monthly collection commission calculation, payment processing, monthly accrual / utilization process
  • Conduct 4-eye principle to settlement case and restructure sign-off agreement to ensure the accuracy.
  • Fraud detection

  • Execute investigative process and its supplements (i.e. priority and focus matrix, retrospective check plan, dealer / customer statement templates) for potential fraud in portfolio;
  • Ensure the regular reports (i.e. ad-hoc fraud analysis, fraud detection dashboard, case volume report) are comprehensible and concise;
  • Organize the Fraud Awareness Training within related teams, dealerships with emphasis on detection and prevention.
  • Facilitate the regular Fraud Detection Committee meeting to provide overview and analysis of fraud activities.
  • Initiatives and Pro cess optimization

  • Contribute idea and take initiatives in daily work to support on AM process optimization
  • Support process self-check task and give feedback on issues on monthly basis
  • Support to update AM related process / manual / SOP.
  • Be involved in recovery related project to optimize recovery process
  • Support system and report testing
  • Others

  • Support Collections administration work
  • Complete other tasks assigned by supervisor
  • Qualification

    Training and Qualification :

  • Bachelor degree in finance / business / law
  • Excellent English, both written and reading
  • Mandarin
  • Technical Knowledge :

  • Sound knowledge about Microsoft Office applications
  • Managerial knowledge :

  • Good interpersonal and communication skills
  • Good project management ability
  • Sound knowledge in auto finance practice and legal environment in China is a plus
  • Experience :

  • Experience in a Financial Services Company, Bank, law firm or other related finance industry for at least 3 years
  • collection experience is a plus
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