市场销售总监
Accor Hotels
Kaifeng, Middle China, Mainland China
14小时前

Key tasks

  • Maximize AccorHotels market share within his / her area / territory.
  • 在职责领域内最大化雅高酒店集团的市场只有率

  • Personally handle key accounts in each of the hotel’s major contributing market segments. Establish regular contact with major associations and government departments.
  • 亲自处理酒店每个主要细分市场的大客户 与主要团体及政府机构建立经常性联系

  • Actively get involved with sales solicitation of major accounts.
  • 积极通过销售活动为酒店带来重要客户

  • Ensure that the sales team meet clients requirement and that the client service offered corresponds effectively to their requests.
  • In the event of complaints made by clients,

    should the need arise, to avail him / herself as mediator between the hotel and clients.

    确保销售团队及其服务符合客户要求 如果遇到客人投诉 如有必要 应主动担当酒店和客人之间的调解人

  • Ensure the availability of after-sales services and, in particular, concerns him / herself with clients who have registered complaints.
  • 确保售后服务的提供 特别要关注提出投诉的客人

  • Organize and attend trade shows when requested.
  • 按要求组织及参加行业展会

  • Concern himself / herself with the welcoming and orientation of new talents.
  • 对新人才进行欢迎和入职培训

  • Public relations 公关
  • Develop and foster good rapport with the public, clients and members of the trade in an effort to ensure and promote a good image of the hotel.
  • 与公众 顾客和行业会员发展良好关系以确保并提升酒店形象

  • Ensure all sales advertising and public relations efforts provide optimum profit returns.
  • 确保所有销售和公共关系广告取得最佳回报

    Pullman and its talent community

    The Pullman promise is built around its three values : commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy :

  • Body & Soul, the service attitudes model developed by Pullman
  • Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions
  • A Pullman school of leadership, focusing on creativity.
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