about the role
Direct and manage project execution. Monitor and control project work. Manage all change requests and integrate approved ones into the project plan.
Finalise all activities to formerly close the project or phase.
Liaise with the business units for project inputs and regularly report to the sponsor. Clarify details of contract and manage contract variations.
Manage any changes to scope using an appropriate change process. Seek and manage opportunities to upsell. Ensure acceptance of project deliverables by stakeholder / customer / sponsor.
Control performance to meet the deliverables according to the schedule.
Control the budget within the limits of the project tolerances approved by the project sponsor. Seek approval from the sponsor for any anticipated expenditure above the project budget.
Employ effective corrective action techniques where required. Use project health checks, reviews, audits and customer satisfaction surveys as a way of objectively monitoring project performance and quality.
Support competence development of team and of other staff (if applicable) Manage the interface between internal resouces and the customer.
Provide feedback to line managers of team member performance
Provide market information as to future business opportunities (if applicable). Implements knowledge management initiatives supporting project communications.
Mitigate, deflect or avoid risk threats whilst seeking to maximise risk opportunities.
Manage third party suppliers as appropriate.
Skills & Qualifications
Education and Experience Requirements
You have unique experiences, skills and passions. Why not bring them all to Orange?
Here, you can experience a rich, rewarding career and lifestyle that will surprise you with its breadth and potential. Imagine the excitement and satisfaction of what you can do, where you can go, and the difference you can make here at Orange.
We value our employees through various recognition programs at country and region and global level. One such program is Orange Stars Bravo ! which is designed to reward individual achievements that are contributing to building our company's internal culture and bringing it to life.
Orange Business Services is an Equal Opportunity Employer. We are committed to a diverse workforce and do not discriminate on the basis of age, gender, race, ethnic origin, sexual orientation, gender identity or gender expression, religion / belief, national origin, marital status, disability or veteran status.
Customer Services & Operations