Reservations Agent
Swissôtel Hotels & Resorts
Swissôtel Foshan, Foshan, China
6天前

a passion for perfection

Swissôtel Hotels &Resorts is a distinctive group of deluxe hotels where we put the emphasis onour people. We strive to provide a motivating and rewarding environment thatattracts inspired and talented people who are willing to bring news ideas, use& develop their knowledge to reinvent their career path.

Soaring to the height of208 meters, Swissôtel Foshan is not only the tallest building but also aprominent landmark in Foshan.

It is conveniently located in the city centrewithin minutes from the Guangzhou-Foshan Subway station. All 232 guest roomsand suites from the 38th to 49th floor of the tower are equipped with anintimate atmosphere and attentive service.

The Sales &Marketing Dept. at Swissôtel Foshan is managed by a professional, friendly anddedicated team of Leaders. To strengthen our team, we are looking for :

RESERVATIONSAGENT

The main responsibilitiesand tasks of this position are as listed below, but not limited to these :

  • The Reservations Agent shall steer the incoming room bookings inaccordance with the hotel’s service objectives and procedures so that occupancyis optimized.
  • The Reservations Agent has responsibility for all inquires inconnection with individual room bookings.

  • Maintains a high level of product and service knowledge in order toexplain and sell services and facilities to guests.
  • Prepares and maintains files, reports, letters, memorandums and otherrelevant business documentation.
  • Deal effectively with guests and workplace colleagues from a variety ofcultures;
  • To perform any other duties as required by the Management;
  • We are looking for acandidate with right attitude, who is a team player and can work well underpressure. In addition, he / she should possess :

  • Previous serviceexperience is preferred
  • Good verbal & writtenEnglish is a plus
  • Excellent communicationand organizational skills
  • Highly responsible &reliable
  • Swissôtel Hotels &Resorts offers broad career development possibilities within a growinginternational group and competitive conditions of employment.

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