Product Manager - CRM
Veeva Systems
Beijing, China

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries.

Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives.

Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

The Role

The Product Manager drives innovation and feature designs in Veeva’s CRM product line. The candidate is directly responsible for designing innovative features that will address market needs to provide rich user experiences while maintaining a streamlined user experience.

What You'll Do

  • Drive strategic direction of the Veeva product lines as product owner
  • Collect and analyze business requirements from customers or other customer facing teams
  • Design innovative product features based upon industry requirements
  • Author high quality design specifications within an agile methodology
  • Collaborate with distributed development teams for feature completion
  • Provide support to all areas in the organization including Sales, Marketing, Services & Support
  • Demonstrate product features to internal and external stakeholders
  • Requirements

  • University degree, Computer Science or Engineering degree preferred
  • 2+ years product management experience in enterprise software domain (CRM / ERP preferred)
  • Agile, adaptable and capable of delivering new products and features iteratively
  • Experience in obtaining and synthesizing customer feedback, assessing needs, and integrating into a cohesive design
  • Ability to understand and communicate architectural requirements, preferences, and limitations to both business and technical audiences
  • Experience writing detailed user stories and managing a story backlog
  • Excellent communication skills (written and verbal) in English
  • Based in Shanghai
  • Nice to Have

  • Experience in SaaS CRM / ERP application development
  • Experience in life science industry
  • Perks & Benefits

  • 15 vacation days annually and Veeva company break during Christmas week
  • Dedicated employment career training fund
  • Office in the Park Place building at Jing’an temple in Shanghai
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