Agent Management 代理管理
Mercedes-Benz Auto Finance Ltd.
Beijing, Beijing, China

Task Description

Vehicle inventory management

  • Manage inventory audit task follow the internal policy, credit rules and transportation And Inventory Management process.
  • Make sure all audit report adheres to 4-eye principle to ensure the accuracy andtimeliness.
  • Sent out monthly inventory report and quarterly 4 eye result check report
  • Home visit management

  • Assign the home visit work based on system SLA requirement.
  • Evaluated and Scored for each home visit report.
  • Overall review on the service quality of home visit agents and sent out monthly home visit report.
  • Collection commission and payment

  • Manage commission and paymenttask fully follow the internal policy and process, corporate guidelines, compliance requirement and internal guideline / SOP.
  • Make sure all payment are submitted correctly and timely.
  • All payment monthly forecast and accrual to related department.
  • Documents borrowing management

  • Make sure daily documents borrowing requestshandled timely.
  • Weekly follow up the borrowing status.
  • Monthly borrowing status report to CTM.
  • Others

  • Supportof Manager in other tasks and projects
  • Qualifications

    Qualification - Education Bachelor degree in finance / business / law - Experience

    Agent management or collection experience in a financial services company, bank, or law firm in collection area for at least 1 years or equivalent business and operational experience with focus on collections and litigation.

  • Specific Knowledge
  • Goodcommunication skills

    Soundknowledge about Microsoft applications

    Legalknowledge is a plus

    GoodEnglish in written and spoken is a plus

    Drivenlicense and familiar with vehicle is a plus


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