Language Training manager/specialist
source : Jobsite China

Job Description : Main Responsibilities :

  • 1 : 1 Coaching
  • Where appropriate identify staff for coaching, which typically takes place one-on-one.

    Assess engineer’s English level and prepare coaching sessions in line with business needs.

    Provide coaching feedback to engineers on areas of improvement.

  • Workshops
  • Deliver and prepare workshops in soft skills and cross-cultural communication topics according to business needs.

  • Quality Monitoring
  • Monitor engineer’s level of English, intercultural skills for phone calls, emails, and chat messaging.

    Develop coaching plan in line with staff performance and consultation with team managers.

  • Other :
  • Conduct English interview assessments for new hire candidates.

    Provide proofreading services for FAQs, emails, templates, etc.

    Work with the LanSpec team in developing new projects.

    Position reports to on-site client manager.

    Qualifications & Requirements : Requirements

  • Native English speaker.
  • Bachelor's degree.
  • TEFL qualification (120-hour instructor led course), CELTA preferred.
  • Minimum 2 years ESL / EFL teaching experience.
  • Corporate training / business experience an advantage.
  • Strong work ethics, commitment to results, and desire to excel in a corporate culture.
  • Familiarity with MS Windows and MS Office.
  • Intercultural sensitivity and effectiveness in a multicultural work environment.
  • Strong experience living in USA, UK, Australia or New Zealand an advantage.
  • Benefits & Welfare : 15000-20000 / month+12 days of annual leave and other benefits Employer Introduction : 微创软件是值得信赖的国际化IT服务提供商 我们深刻了解客户需求 我们通过严谨的流程控制 创新的解决方案和高效的管理机制 帮助客户完善业务流程 加强对核心业务的关注 推动创新 提升竞争优势 降低运营成本 最终为客户带来价值 我们将通过不断投资和持续创新 努力缔造世界一流的技术和服务 致力于成为值得信赖的国际化信息技术服务商 微创软件创立于2002年 多年来为众多行业领先的公司提供专业的技术和服务解决方案 我们的服务领域涵盖高科技 电信 医药 贸易 制造业 零售和分销等 我们率先通过了ISO 9001 : 2000 ISO27001 CMMI 4以及COPC 6-

    Sigma等多项国际权威机构的认证 我们拥有4000名经验丰富的技术专家 他们深谙各行业运作经验 熟悉各项业务类型 并拥有卓越的专业能力和优良的服务素质 目前 微创软件在全球共设有12个运营中心 我们交付网络涵盖亚洲 中国 日本和中国香港地区 北美以及欧洲 瑞典 英国 等国家和地区 全力为全球客户提供全方位 迅捷可靠的服务 微创随时与客户一起追求更加卓越的绩效 一起面对挑战和变革

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