Director, Sales & Marketing
FRHI Hotels & Resorts
Kunshan, China
5天前

Overview :

Nestled along the shores of the legendary Yangcheng Lake, Fairmont Yangcheng Lake is a luxury five star resort with over 80 hectares of lush parkland, recreation facilities and Yue Feng Organic Farm.

The hotel features 200 guest rooms with lakeside views plus an additional 25- room VIP villa, 1,600 square meters of function space, a Willow Stream Spa and Health Club and 5 Food and Beverage Outlets, including high-end signature Chinese Restaurant.

Summary of Responsibilities :

Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following :

  • Consistently offer professional, friendly and engaging service
  • Direct and manage all activity related to the Sales department, ensuring all service standards are followed
  • Responsible for all Sales Colleagues’ achievement of individual goals
  • Direct all Sales and Marketing initiatives for the hotel
  • Provide guidance and direction in the development of segment action plans
  • Be responsible for account management of key market segments
  • Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
  • Review sales contracts, considering the number of rooms, average rate and total revenue objectives of the hotel
  • Participate in select sales activities both on and off property
  • Set individual room revenue and / or room night goals
  • Manage any Sales Incentive Programs
  • Ensure the integrity of key accounts, the key prospect data base and monitoring of the sales software programs for accuracy and thoroughness
  • Prepare an annual budget for approval and administer that budget in a fiscally responsible manner
  • Balance operational, administrative and Colleague needs
  • Follow departmental policies and procedures
  • Follow all safety policies
  • Other duties as assigned
  • Qualifications :

  • Previous senior leadership experience within sales required
  • Computer literate in Microsoft Window applications andor relevant computer applications required
  • University / College degree in a related discipline required
  • Excellent communication skills, both written and verbal required
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Visa Requirements : Must be legally eligible to work in China

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