Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ : PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy.
Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person.
Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid.
Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
Primary Responsibilities :
Key initial point of contact for law enforcement and other government regulatory agencies in the Chinese and APAC region, with respect to properly responding to requests for lawful customer information.
Prioritize and manage tasks across a variety of mediums including case intake and completion, law enforcement data request management, email queue, and any assigned escalations.
Investigator - Liaison is expected to stay current with policy changes, and drive toward opportunities to enhance current policies and controls in support of the mission and purpose of the Global Investigations team.
Produce high quality detailed document production while ensuring proper service levels and response time for law enforcement requests and other legal processes as directed while managing sensitive or confidential information.
As necessary, participate in initiatives and projects to identify patterns, trending, and typologies in support of the mission and purpose of the Global Investigations team, specifically supporting the Chinese and APAC region.
Utilize knowledge, experience and sound judgment to conduct comprehensive, high quality end-to-end complex investigations to identify financial crime patterns, trending, and typologies impacting PayPal and the global user community.
prepare drafts of Suspicious Activity Reports / STRs to ensure they are factually accurate and materially sound prior to submitting them for approval for filing.
Engage and partner with internal stakeholders and external partners to identify opportunities for collaboration, raise awareness of investigative findings, and develop recommendations to mitigate risk.
Ability to present data to a group and testify in legal proceedings, as needed, regarding business records subpoenaed by law enforcement.
Qualifications / Education / Experience / Skills :
Bachelor’s degree required or equivalent work experience.
Strong working knowledge of PayPal and / or its subsidiaries, with experience in using PayPal and a strong belief in making the Internet a safe, viable means of commerce.
Possess a high level of integrity, and be able to manage sensitive or confidential information.
Capacity to make sound decisions and escalate issues as appropriate to senior management.
Must be detail oriented, be able to prioritize and handle multiple tasks and meet deadlines.
Ability to effectively communicate to groups at all levels.
More specifically, the candidate should be able to explain the PayPal platform in laymen’s terms as well as handle more complex inquiries.
Minimum of three years professional experience conducting investigations related to counterterrorism / terrorist financing, cybercrime, complex fraud / AML, insider abuse, and / or high profile / high priority events.l
Proven ability to analyze large amounts of data in order to report critical information.
Ability to understand opposing points of view on highly complex issues.
Advanced data query and analysis skills (SQL, SAS, Teradata, Hadoop, etc.).
Prior law enforcement experience a plus.
Fluency in written and verbal Chinese is essential.
Fluency in written and verbal English is essential.
Other languages a plus.
Travel, as needed