Service Sales Engineer

It all begins with active personal involvement curiosity. Why can’t things be done differently, better or maybe simpler?

Over the years, curiosity builds knowledge.

We utilize knowledge and hands-on attitude to make the big difference to our customers. Be part of a friendly and professional team in a global workplace.

With us, you will be working with world-leading process industry solutions in a result-driven and respectful culture.

Purpose of the position

  • Implement and assist both service sales technical support and use service sales tools to help encourage efficiency and growth in the territory.
  • Collaborate with area Sales Pre-execute shutdown case in the territory.
  • Areas of responsibility

  • Primary responsibility of direct customer account penetration in the territory.
  • Develop with manager a yearly strategic sales / marketing plan supported by individual goals and objectives in the territory.
  • Directly provide value for end customers by advising on process or valve performance issues, consulting regarding life cycle planning, valve performance diagnostics and other technical support in the territory.
  • Work with Service and Sales team to assist to implement regional service sales strategy in the territory.
  • Understand and promote the value of Metso OEM Service brand by demonstrating technical competency as well as strong ethical standards.
  • Work in cooperation with Service Center team, Key Accounts, other Metso divisions, as well as Rep Channel to assist to establish and grow service sales within the territory.
  • Responsible for ongoing area market analysis as it relates to competition, trends and pricing in the territory.
  • Assist in coordinating area sales activities.
  • Assure adherence to Company’s sales, marketing, and service policies as they relate to the sales of goods and services by and through distribution.
  • Develop relationships with key contacts at existing and potential customer sites within the territory.
  • Work with Service Center Team to assist to develop and sell Service Agreements within the territory.
  • Assure prompt, supportive, and concise correspondence and communication between Metso and the customer.
  • Track assigned major sales within the territory.
  • Other task assigned by service sales manager.
  • Basic requirements of the position

  • Bachelor’s Degree required or equivalent experience in process related or service industry.
  • Sales experience or have strong Sales sense preferred.
  • Extensive knowledge of valves, and or ONG end user processes are highly preferred.
  • Ability to work with different teams, have the spirit of cooperation and dedication.
  • PC proficiency preferably in MS Office Suite
  • Have some experiences with Salesforce tools is better.
  • Excellent communication skills with the ability to work directly with all levels of the organization as well as customers, both oral and written, are essential.
  • Must be able to work independently when faced with pressure.
  • Must be willing and able to work extensively in customer process environments.
  • Experience working in process environment is strongly preferred. (Ex. Pulp Mill, Refinery, Chemical, or other fluid processing environment)
  • Strong technical aptitude is required.
  • Must be willing and able to work comply with company’s deployment, be able to get used to frequent business trips.
  • Settled in Xi’an or Yulin preferred.
  • Metso is a world-leading industrial company offering equipment and services for the sustainable processing and flow of natural resources in the mining, aggregates, recycling and process industries.

    With our unique knowledge and innovative solutions, we help our customers improve their operational efficiency, reduce risks and increase profitability.

    Metso is listed on the Nasdaq Helsinki in Finland and had sales of about 3.2 billion in 2018. Metso employs over 13,000 people in more than 50 countries.

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