Assistant Officer, Tele-Collections
Standard Chartered
Shenzhen, China,

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base. Scope of Role

  • Deliver individual team performance targets so as to mitigate the credit loss
  • The Role Responsibilities

  • Make phone call or follow collection strategy to delinquent customers to collector payment
  • Follow SCB compliance regulation as well as governmental
  • To ensure daily works meet with internal control and compliance such as code of conduct ,Collection Boundary List ,etc
  • Protect customer data ;releasing ,mishandling ,or distributing any confidential information is strictly prohibited
  • Comply with all applicable money laundering prevention procedures
  • Trace debtors’ whereabouts by performing effective collection skills.
  • Our Ideal Candidate

  • Communication skill
  • Basic computer operation skill
  • Knowledge of bank rule of law
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