Seafreight Export Customer Service
Kuehne Nagel
Shanghai, Shanghai Shi, CHINA

How do manufacturers ensure finished goods leave the port in time for delivery to their destinations? Our seafreight export customer service team works closely with customers and customs brokers to ensure loading and export clearances are executed on schedule.

If you wish to further develop your career with one of the most successful logistics organisation, this is an excellent opportunity to join our team in Shanghai.

Your Role In this role, you will work with a team to service a dedicated portfolio of customers, ensuring all data entry and financial management tasks are timely and accurate. Your Responsibilities

  • Accept export bookings and complete all system entry requirements timely and accurately
  • Ensure all tasks are completed according to SOP and KPIs
  • Liaise with all parties to ensure loading and export clearance tasks are completed on time
  • Deliver the highest levels of customer experience with focus on service and retention Your Skills and Experiences To be considered, you should have a good understanding of export procedures and freight forwarding knowledge.
  • You have good telephone skills and has a customer-focused mindset. Good Reasons to Join We are interested in service-oriented individuals who understand the importance of providing an excellent customer experience.

    In return, you will gain access to professional development opportunities and international exposure in a team-based environment.

    To find out why Kuehne + Nagel is the best place to advance your logistics career, start a conversation with us and click apply today!

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