Our NVM IP Product Development Team is proud to be part of Synopsys’s Solution Group, a Business Unit responsible for delivering to the market one of the richest Semiconductor IP portfolios targeted at advanced applications and cutting-edge technologies.
Synopsys' extensive investment in IP quality, comprehensive technical support and robust IP development methodology enables next generation SoC designers to reduce integration risk and accelerate time-to-market.
The IP is licensed to leading semiconductor companies across all major markets.
As a member of the Applications Engineer (AE) team in the Solutions Group at Synopsys, you will be responsible for the following :
Technical support of customers using Synopsys NVM (Non-Volatile Memory) IP
Maintaining regular contact with external customers and internal contacts across cross-functional teams.
Troubleshoot incoming customer problems through email and / or phone conversations and on-site supporting.
Work with existing global teams and developers to provide resolution to customer issues.
Research and respond to customer requests and provide detailed explanations to address questions and concerns from some of the world’s largest semiconductor companies.
Interfacing with our Design Engineering team to report on any issues related to the IP design, reliability and maintenance or defects.
Designing and implementing solutions to complex applications problems independently with little guidance.
Develop documentation, Knowledge Base articles, best practices, troubleshooting guides and Whitepapers
Required Skills and Aptitudes
Bachelor’s and / or Master’s Degree in Electronic and / or Electrical Engineering
Minimum of 3 years of customer support experience
Knowledge of different types of embedded memories including OTP, embedded Flash, EEPROM, eFuse
Understanding of transistor level schematics and layout
Full understanding of digital design methodologies and tools.
Be versed in ASIC / SoC front-end and back-end design including RTL coding in Verilog, logic and clock tree synthesis, static timing analysis, equivalence checking, place and route.
Ideally have experienced at least one ASIC / SoC tape-out from concept to full production.
Strong communication (written and verbal) and positive interpersonal skills
Silicon debug and troubleshooting skills are highly desirable.
Technically creative, results oriented with the ability to manage multiple tasks efficiently including customer support issues and priorities.
Strong communication skills and ability to interact with customers as well as peers.
Adaptability to fast moving, changing environment with constant challenge.
High degree of self-motivation and personal responsibility.