Service Engineer I
F. Hoffmann-La Roche Ltd
Wuxi (DIA/DC),江苏,中国,
  • Carry out day to day routine repair / maintenance instrument work.
  • Independently complete the installation, maintenance and basic troubleshooting according to the technical manual
  • Successfully improve the customers' satisfaction and royalty
  • Clearly explain the service work and results to the customers
  • Having a comprehensive understanding of the relating service SOP and strictly implementing accordingly
  • Proficiently use the tools such as PRISMA Clarify, Grips and improving the service skills by continuous learning
  • Update the maintenance data timely and accurately according to the requirements of the service SOP
  • Coordinate problem resolution with engineering, customer service, and other personnel to expedite repairs.
  • Develop service handbooks and bulletins based on field investigations, engineering changes, and overall knowledge of product.
  • 罗氏是一家提供均等机会的雇主

    Customer Support Customer Support >

    Technical & Application Support

    通过点击 "继续 ", 我给 neuvoo 同意处理我的数据, 并给我发送电子邮件警报, 详细的 neuvoo 的 隐私政策 。我可以在任何时候撤回我的同意或取消订阅。