Apple Risk Analyst
Shanghai, Shanghai, China

Key Qualifications

  • Recognized leader with two to five years of fraud and payments experience
  • Insight into global payments, online commerce and / or digital products
  • Knowledge working with financial institutions, payment platforms and gaming companies preferred
  • Experience supporting partners from a business perspective
  • Deep understanding of a great customer experience and what differentiates Apple
  • Enthusiastic willingness and agility to learn new technologies and spaces
  • Strong analytical mindset and fierce attention to detail
  • Effective interacting at all levels of an organization
  • Sound product / project management skills and ability to perform under tight deadlines
  • Proven track record of leading multiple priorities in a cross-functional environment
  • Highly skilled at presenting ideas and obtaining support
  • Excellent verbal and written communication skills
  • Experience working with engineers and data scientists
  • Deep understanding of iOS ecosystem, App Store operations and mobile entertainment
  • Knowledge of latest telecom fraud tactic, grey transaction chain, impact to both customers and developers
  • Description

    BUSINESS DEVELOPMENT - Stay apprised of the customer payments industry in relation to risk and fraud - Explore new global payment initiatives and expansion opportunities world-wide - Work with third parties to craft solutions that meet the needs of customers- Maintain strong business relationships with key partners - Resolve key business terms with payment partners in connection with treasury, legal and finance, as well as provide assistance with contract negotiations PRODUCT - Establish a clear risk strategy that aligns with Apple’s overall payment and product strategy - Deep understanding of Apple digital platforms and products, including future direction, to ensure the needs of all markets world-wide are appropriately considered - Understand and evaluate payment options for appropriateness in different markets - Define product requirements clearly with dedication to the best customer experience - Develop risk and fraud measurements for existing payment methods to settle opportunities for improvements to drive usage COLLABORATION - Work with all facets of Apple, as extensively as needed, to drive customer payment initiatives - Liaise with data science, government affairs, legal, security and fraud prevention to effectively manage risk and compliance - Collaborate with engineering and IS&T on technical feasibility and performance requirements - Coordinate with finance and treasury to ensure financial impacts are modeled and understood - Provide insights to marketing and public relations when launching new solutions - Understand production support and customer support processes and service levels for any payment related customer facing issues and ensure timely resolutions

    Education & Experience

    BA or BS in business, business management, finance or criminal justice preferred


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