At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries.
Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives.
Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.
We are currently seeking a talented Associate Product Support Engineer in Dalian, China, to join our Product Support Team.
You will be part of a young and exciting company that is recognized as a market leader in the SaaS space with our Industry Cloud for Life Sciences.
As a member of the Product Support team, you will be supporting our customers as well as internal stakeholders including our Consulting, Sales and Engineering teams.
You will work closely with Development and QA teams to diagnose, troubleshoot and resolve complex issues. A successful candidate will be detail oriented and learn and adapt quickly.
They should be able to manage multiple tasks and priorities and provide reliable technical support to our customers.
What You'll Do
Nice to Have