Facilities Officer
Shanghai, CHINA
source : Wizbii

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions.

If you’re looking to step up your career, JLL is the perfect professional home. With us, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives.

You’ll also make long-lasting professional connections and be inspired by the best. We’re focused on opportunity and want to help you make the most of yours.

Achieve your ambitions - join us at JLL!

About the role :

To deliver high quality, prompt and courteous Facility Management services in support of Client's business needs in a safe working environment.

  • Facility management
  • Assist to monitor the Office Facilities & Critical Environment
  • Assist to report and schedule contractors for preventative maintenance to limit the downtime for all critical equipment
  • Assist to deal with emergency and arrange ad-hoc repair
  • To follow established escalation procedures and incident reporting procedures
  • Office equipment & environment management
  • Assist FM to ensure all office equipment, including photocopiers, air purifier, paper shredders etc. are in good working order and consumables are replenish timely
  • Assist FM to ensure a good office environment, including arranging office ad-hoc repair, monitoring landscaping service and cleaning service
  • In charge of delivering hard service for office area and prepare annual preventive maintenance schedule for client, including air conditioning system / fire system integrated facilities and etc.
  • Make sure facilities team carried out monthly according to the PPM plan

  • Vendor management
  • Meeting with GREF to understand clients' needs
  • Assist evaluate the contractors' service performance
  • Release PO and follow the agreement's operation
  • Customer Service / Client Relationships
  • To arrange office soft & hard service
  • Keep good communication with clients
  • Ensured Key Operations Procedures are followed to ensure service standards are maintained
  • Payment / billing management
  • Collect monthly bill and prepare payment track
  • To assist client / FM to do accrual
  • To assist update premise pool / general pool allocation key on monthly basis
  • Space management
  • Assist to provide the accurate seating plan to support space management on monthly basis
  • Keep good communication with landlord and have the monthly meeting with landlord
  • To assist client / FM to do report work, including monthly report and vendor KPI review etc.
  • Supervise the receptionist, technician, tea lady and onsite cleaners
  • Backup receptionist when necessary (during lunch time and leave)
  • Assist client / FM to do restacking or relocation of staff
  • Any other duties assigned by the client / FM
  • What you can expect from us

    We’re an entrepreneurial, inclusive culture. We succeed together - across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

    Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay.

    We’ll offer you a competitive salary and benefits package.

    With us, you’ll develop your strengths and enjoy a career full of varied experiences. We can’t wait to see where your ambitions take you at JLL.

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