Director of Sales - Corporate

Job Summary . PRINCIPAL RESPONSIBILITIES 1.Planning and Organizing : Contributes to the strategy and planning activities of the sales function

  • Develops the Hotel Sales Plan which accurately interprets the objectives of the business and uses this to communicate and to focus the teams and own efforts.
  • Contributes to the development of global sales initiatives recommending, implementing and monitoring appropriate local activity.
  • Identifies, locates and secures the people and financial resources needed to achieve the sales results required.2.Account Management : Develops and maintains Langham Best Practice to ensure customer account objectives are defined and appropriate sales activities implemented.
  • Assists the sales associates in developing account development plans, detailing objectives, timescales and sales methods to support the defined account strategies.
  • Liaises with GSO / GSA’s specifying the account’s contribution to the business’ revenue targets and agree activities.
  • Accurately identifies the level of influence and decision making power of contacts in the customer organization and uses these to secure business.
  • Develops customer accounts to increase market / customer share - all revenue streams - locally, nationally, globally.3.Market IntelligenceMonitors and maintains competitor set activity including
  • Financial Performance
  • SWOT Analysis
  • Key accounts / Market Share
  • Marketing Programs4.Customer Relationships : Establishes, enhances and maintains productive quality working relationships with key internal and external customers.
  • Keeps Hotel information relating to customer requirements, interests and market activities up to date
  • Reviews customer base to determine new opportunities for account penetration.
  • Liaises with Director of Sales & Marketing to review the effectiveness of sales activities.
  • Contributes ideas to improve the products and services offered.5.Team Leadership : Directs, monitors and evaluates sales performance of account teams and self to ensure sales revenue targets are being met.
  • Agrees, clarifies and implements Best Practice selling methods and procedures at all levels in the team to ensure business objectives are met.
  • Discusses and agrees departmental and individual objectives with team, reviewing and updating in light of changes in the business, implementing corrective action where necessary.
  • Communicates regularly and on time verbally and non-verbally, providing individual team members with prompt and specific feedback on performance.
  • Creates an atmosphere which motivates and encourages people to perform to the best of their ability, minimizing conflict where it occurs6.
  • Develop individuals and teams : Selects, trains, coaches and develops people to enhance performance and to meet the current and future needs of the department

  • Assist in recruitment of individuals who have the potential to perform within the team.
  • Produces training and development plans for the department and related areas.
  • Ensure planned Selling The Legend training and coaching activities happen on a regular basis.
  • Regularly reviews and evaluates the impact training is having on performance at departmental, team and individual level.
  • Requirement . 1.Education - At least undergraduate degree holder in relevant discipline2.Experience - At least 5 years experience in one of the following fields : Web marketing, Hotels Sales and Hotels revenue management or distribution.

    3.Job Skill / Knowledge - Well organized and a good planner with an enquiring mind- Prompt and systematic decision making skills-

    Be able to analyze data and make good decisions based on the facts at hand- Independent & ability to work under pressure-

    Good interpersonal and presentation skills for working with third party partners and the internal marketing and executive team4.

    Computer Knowledge - Knowledge of MS office software 5.Language Proficiency - Proficiency in English and Putonghua is a must -

    Excellent communication skills in both written & spoken English Terms of employment . Full time

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