Sales Engineer, Patient Care Monitoring Solution

Job Description

In this role, you have the opportunity to

Provide technical support to customers on operational or maintenance aspects of system equipment. Serve as customer contact on technical and service related problems.

Diagnose mechanical, hardware, software and systems failures using established procedures. Determine most cost effective repair / resolution to minimize customer downtime.

Prepare reports for analysis of product failure trends and service ability issues. . Drafts limited continuous improvement projects within one commercial unit.

Introduce new supporting process activities.

You are responsible for

  • Technical Delivery : repairing medical monitor & ventilator machine for hospital, maintenance medical IT products like CIS / HIS
  • Business : achieve sales target & OIT target by selling service contract / upgrade / professional service
  • Management : Manage service partner company to drive service business
  • Support : cooperate with dealer to provide pre-sales education for upgrading / advanced options, finish workstation installation and coordination job to smooth the selling job of dealer.
  • CS PCMS team

    To succeed in this role, you should have the following skills and experience

  • Education : College, University Bachelor or above Advanced Electronics Certificate or equivalent in electrical engineering
  • Advanced >

    3 years work experience on customer service in Healthcare industry

  • Travel Frequency : >
  • Competency and Skills :
  • Strong technical knowledge on Healthcare products

    Strong communication skill and Open mind to share with others

    Good execution skill

    Excellent English skill in reading, writing and speaking

    Willing to take responsibility

    Self-motivation and self-management

    In return, we offer you

    A path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this market-

    based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise.

    We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-

    Why should you join Philips?

    Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum.

    Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

    To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog.

    Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.


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