Channel Management Program Manager
Thermo Fisher Scientific
Shanghai, Shanghai, CHN

Key Responsibilities :

  • This is a senior program management role in supply chain.
  • Expectations for this role are to lead cross functional department among commercial, finance, supply chain and external customer to drive a mature channel management model from customer satisfaction improvement and cost control wise.
  • This role will have a lot of direct connection with local dealers(our customer) as well as internal business stakeholders to co-work with them for best model design of Channel Management, push for cooperation and drive for final deployment of the program.

  • Familiar with Network Modeling, best has experience in running network modeling project and deliver related successful story in the past working environment.
  • Drive changes of current dealer management model with scientific methodology support to enable a more efficient and cost-effective channel warehouse, logistics, and inventory management.
  • Super user of EDI systems which can enable a smooth system bridge between our company and dealers.
  • Proficient in managing effective communication under complex matrix, locally and globally, internally and externally. Good at running project with full hands on but at the same time good at story telling of progress and result to high management.
  • Has high influence capability.

  • Strong customer service experience, solid planning knowledge and project management experience are highly preferred.
  • Effectiveness in this role also requires functional knowledge of corporate operations.
  • Potential people management skills, Mature leadership is preferred.
  • Minimum Qualifications :

  • Requires a bachelor’s degree in Supply Chain Management. Masters preferred.
  • Requires excellent organizational communication skills.
  • Requires a minimum of 8 years relevant customer service, planning and project management experience, people management experience preferred.
  • Must have experience in delivering successful program of network modeling or other cross functional / customer related projects.

  • Must have experience in co-planning, customers management, Master Production Planning, DPP, or Inventory Management in global, complex, high SKU environments.
  • Experienced in working in a collaborative matrix environment.
  • Preferred in leading supply chain transformation projects across organizational boundaries.
  • Strong analytical skills, with APICS, PMP or equivalent certification is a plus.
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