Assistant Manager, Customer Service, Enterprise Banking Centre, Institutional Banking Group
DBS Bank
China
11天前

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth : Greater China, Southeast Asia and South Asia.

The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named Asia’s Best Bank by The Banker, a member of the Financial Times group, and Best Bank in Asia-

Pacific by Global Finance. The bank has also been named Safest Bank in Asia by Global Finance for nine consecutive years from 2009 to 2017.

Responsibilities

  • Support Relationship Managers in opening accounts for walk-in commercial customers, including to complete account opening documents
  • Perform basic review on customers, handle customer enquiry and requests, and deliver customer-focused solutions
  • Monitor daily administrative activities to ensure the provision of efficient and customer-focused service to enhance customer experience
  • Requirements

  • Degree holder in related disciplines
  • Relevant experience in banking or financial institutions, preferably in Commercial Banking
  • Customer-focused with excellent communication skills
  • Excellent organizational skills and detail-oriented
  • Good command of written and spoken English and Chinese
  • Proficiency in Microsoft Office
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