Mintel seeks to hire an ambitious and performance-oriented Account Manager to join our growing team in our Shanghai office in China
The Account Manager, will take lead on a portfolio of key Mintel Clients in the Greater China market. The focus of this position will be on-
site account management designed to increase Mintel’s presence within each account. The Account Director will lead renewals, identify upgrade opportunities and develop a robust approach to increase and grow Mintel’s business portfolio within the Greater China market.
The Account Manager will be responsible for establishing strong, high-level relationships with Mintel’s core client base and drive Mintel into a position where we are considered a valued and preferred research partner.
Excellent internal and client-facing communication, networking, relationship development, product articulation and support, customer service, and consultative up-
selling skills are an absolute requirement. Ideally candidates will possess a general knowledge and interest in marketing and market research together with a passion for selling and helping clients in the FMCG industry.
The candidate should be able to work independently as well as in a team
Roles and Responsibilities :
Maintain and grow existing account relationships using excellent communication skills, strong follow-up and sharp attention to detail.
Become a product expert across all Mintel CPG products and services and be able to present and communicate comfortably in front of large groups
Execute Mintel’s core client servicing strategy with each client and adapt appropriately to each client’s core business objectives
Manage and ensure client servicing requirements are met for each client by working closely with Mintel’s analyst and client support teams
Travel to clients for face-to-face meetings (up to 50% of time or as needed) and demonstrate a highly polished, professional and consultative selling style
Leverage client relationships and playback client goals / objectives to grow accounts by securing additional products or services
Drive and develop Mintel’s Consulting and Ad-hoc Capabilities working closely with the local in-house Consultant team
Continuously deliver creative business solutions to prove ROI and gather value statements on a quarterly basis for each client to aid in the renewal and entrenchment process
Network throughout assigned accounts by leveraging contacts throughout client organisation structure targeting across departments and at senior levels.
Identify new champions within organizations to increase revenue streams.
Negotiate and close contracts to meet sales upgrade, consultancy and renewal rate targets as set by management team
Ensure accurate recording of client details, meetings, objectives, opportunities within Salesforce CRM
Required Experience :
Bachelor’s degree preferred
Minimum 4 years of proven consultative sales experience : CPG / FMCG experience a plus
Strong background in account management and / or business development, with proven financial success in expanding client relationships and maximizing account potential
Highly polished, professional and consultative selling style
Strong business and work ethic
Proficient written and spoken English and Mandarin with excellent communication skills