Vehicle inventory management
Manage inventory audit task follow the internal policy, credit rules and transportation And Inventory Management process.
Make sure all audit report adheres to 4-eye principle to ensure the accuracy and timeliness.
Sent out monthly inventory report and quarterly 4 eye result check report
Home visit management
Assign the home visit work based on system SLA requirement.
Evaluated and Scored for each home visit report.
Overall review on the service quality of home visit agents and sent out monthly home visit report.
Collection commission and payment
Manage commission and payment task fully follow the internal policy and process, corporate guidelines, compliance requirement and internal guideline / SOP.
Make sure all payment are submitted correctly and timely.
All payment monthly forecast and accrual to related department.
Documents borrowing management
Make sure daily documents borrowing requests handled timely.
Weekly follow up the borrowing status.
Monthly borrowing status report to CTM.
Support of Manager in other tasks and projects
Bachelor degree in finance / business / law
Experience Agent management or collection e xperience in a financial services company, bank, or law firm in collection area for at least 1 years or equivalent business and operational experience with focus on collections and litigation.
Good communication skills
Sound knowledge about Microsoft applications
Legal knowledge is a plus
Good English in written and spoken is a plus
Driven license and familiar with vehicle is a plus