(Home-based) Customer Service Specialist - English Market
Motion Global
Shanghai, Shanghai, China
3天前

We are the world's leading eyewear e-retailer currently seeking a home-based Customer Service Specialist to interact with our customers to provide and process information in response to inquiries and requests about products, services and promotions.

Main Job Tasks and Responsibilities (includes, but not limited to) :

  • Work with customers daily via email, phone and live chat.
  • Handle retail customer service inquiries for the English speaking markets. Includes style of glasses, sunglasses, prescription questions, order status, warranty issues, etc.
  • Introduce customers to purchase higher priced items, upgrades, or other add-ons to make more profitable sales.
  • Response to minimum 100 e-mails equivalent per day.
  • The Successful Applicant :

  • Fluency in verbal and written English; additional language is an advantage
  • Excellent time management and documentation skills
  • Customer service experience preferred
  • Availability for 40 hours a week with flexible shifts (weekends and / or evening)
  • High speed stable internet connection
  • Minimum 6-month commitment
  • 申请
    添加至收藏
    从收藏夹中删除
    申请
    邮箱地址
    通过点击 "继续", 我 同意neuvoo处理我的信息数据, 并给我发送电子邮件提醒 详见neuvoo 隐私政策 。我可以在任何时候取消订阅。
    继续
    申请表