Comparator Program Manager
Thermo Fisher Scientific
Shanghai, Shanghai, CHN

Responsibilities :

Provide comparator sourcing Subject Matter Expertise as single point of contact to regional commercial team in supporting their sales opportunities.

Work closely with the head of sales in the region to align and fully support growth initiatives and actions. The Comparator Program Manager is an integral member of the regional comparator team to meet customer needs and ongoing success of the business.

Main responsibilities

  • Be the central point of contact in the region to the regional commercial team for answering and advising on clients’ requests, such as RFQs and RFIs.
  • Be the Subject Matter Expert in Global Comparator knowledge for the regional commercial team in giving advisory support on comparator sourcing and supply chain, providing timely and accurate information, especially around milestones that need to be kept meeting project timelines, as well as any questions or challenges related to the project.
  • Work closely with the commercial team to build solid relationship and gain overall customer satisfaction
  • Track, communicate and analyze opportunities wins and loss. Identify and recommend solutions and actions to address client loss scenarios.
  • Manages the portfolio of hunting clients for the region, ensuring the team delivers on his commitments
  • Own the design of the sourcing solution / strategy in collaboration with comparator sourcing team.
  • Coordinate the response from comparator client service team to the commercial team / customer., including the issuance of a proposal.
  • Works with the regional Comparator Team to triage hunting accounts based on client needs and sale opportunities.
  • Coordinate 4-blocker approvals with comparator finance for timely approval and issuance of the proposal.
  • Support / lead new services development, including value propositions and associated marketing material
  • Foster clear communication of multi-sites / regions projects and among the different business lines to gain overall client satisfaction
  • Support and facilitate specific comparator client contracts, CDA’s, MSA’s and Technical Agreements
  • Support as needed sourcing or logistics for the execution of clients’ projects
  • Contribute in the recruitment, on boarding, training and development of employees
  • Others

  • Present at trade shows / exhibitions, workshops and seminars
  • Participates in sales and marketing activities such as customer and / or study kickoffs / QBRs, teleconferences, customer visits, white papers,
  • Conduct market research and trend analysis reporting for the region on clients’ pipelines
  • Demonstrate and drive the Thermo Fisher values Integrity, Intensity, Involvement and Innovation (The Four I’s)
  • Apply GxP in all areas of responsibility
  • Minimum Qualifications :

    To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required.

  • Bachelor’s Degree
  • 5+ Years Minimum Experience within Pharmaceutical Industry or equivalent
  • Organizational Skill Set
  • Proficiencies with MS Office / Adobe Products
  • Interpersonal Skills Surrounding Client Interactions
  • Demonstrate strong problem-solving skills and exercises good judgment and appropriate discretion when reaching conclusions.
  • Familiarity with commercial supply chain of pharmaceuticals of advantage
  • Experience in pharmaceutical R&D, and in clinical pharmaceutical supply chain of advantage
  • Preferred Qualifications :

  • High Level of Business Acumen in both Administration and Business Strategies
  • In-depth knowledge of the Global Comparator Business
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