Nestled along the shores of the legendary Yangcheng Lake, Fairmont Yangcheng Lake is a luxury five star resort with over 80 hectares of lush parkland, recreation facilities and Yue Feng Organic Farm.
The hotel features 200 guest rooms with lakeside views plus an additional 25- room VIP villa, 1,600 square meters of function space, a Willow Stream Spa and Health Club and 5 Food and Beverage Outlets, including high-end signature Chinese Restaurant.
Summary of Responsibilities : Reporting to the Pastry Chef, responsibilities and essential job functions include but are not limited to the following :
Plan in conjunction with the Executive Pastry Chef and outlet chefs, promotions, and menu implementations according to the annual plans.
Attend the chef meetings in absence of the Pastry Chef and ensure that all designated action points from daily chef briefings or monthly operational meetings are being followed by the individuals concerned.
Plan co-ordinate and supervise all pastry menu implementations in a timely manner with necessary plating guides, recipes, food pictures and costing completed prior to implementation
Create and develop new pastry dishes and recipes by keeping up with the latest market trends.
Conduct checks of all dessert mis en place and buffet set ups in all outlets prior to meal periods to ensure quality and consistency of pastry products
Ensure disciplinary and grievance procedures are properly adhered to, following hotel policy and recorded accordingly.
Prepare evaluation report for all pastry employees as required by policy and procedure.
Handle customer comments and complaints and take swift corrective action to resolve issues to the customer’s satisfaction.
Responsible for the pastry food cost as well as pastry kitchen operating supplies, and kitchen utensils.
Assist in the preparation and control of daily and weekly market lists for the pastry.
Ensure consistent quality of all food stuffs purchased, monitoring quality at receiving point, ensuring the purchasing specifications are met.
Do not entertain unannounced visits from food or material suppliers. All outside company representatives must conduct business through the chef’s office only
Constantly strive to reduce energy consumption through awareness
Conduct weekly inspections and walk throughs of pastry kitchens, together with Executive Sous Chef, Engineering & Stewarding Departments, monitoring maintenance and ensuring good working order of operating equipments, and clean hygienic kitchen with documented follow-ups.
Monitor cleanliness and hygiene of all Pastry areas with the stewarding department and lead HACCP program in the Pastry department
Be understanding of the labour budget of the pastry kitchen
Ensure that all pastry employees report for duty in each outlet with correct uniform in a timely manner
Perform any other reasonable duties as required by the department head from time to time.
Ensure adherence to Fairmont’s Code of Ethics
Support Hotel Committees
Support Service Plus Recognition Program
Ensure Employee engagement Survey Goals are met
Ensure grooming standards are met
Perform any tasks as assigned by the Management
Strive to exceed guest expectation and take the culinary team going from good to great. Always act in a professional manner using the company’s Mission, Vision and Values.
Must have hospitality experience in China
Must be fluent in Chinese Mandrin
Physical Aspects of Position (include but are not limited to) :
Constant standing and walking throughout shift
Frequent lifting and carrying up to 30 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Visa Requirements : Must be legally eligible to work in China