Burckhardt Compression is the worldwide market leader for reciprocating compressor systems and the only manufacturer and service provider that covers a full range of reciprocating compressor technologies and services.
Its customized compressor systems are used in the upstream oil & gas, gas transport and storage, refinery, chemical, petrochemical and industrial gas sectors.
Burckhardt Compression’s leading technology, broad portfolio of compressor components and the full range of services help customers around the world to find the optimized solution for their reciprocating compressor systems.
Since 1844 its highly skilled workforce has crafted superior solutions and set the benchmark in the gas compression industry.
Accountabilities / Responsibilities
Lead, guide and advise the customer personnel in compressor maintenance and operation
Periodical customer visits, supervision & troubleshooting jobs and service sales support
Analyse and improve current compressor / plant performance
Create technical proposals and procedures for compressor / plant improvements
Handle customer complaints and warranty issues
Recognized as key person in compressor know how especially for Hypers
Communication facilitator between local departments and BCx for TSS activities
Advise / support local service center personnel in repair issues and perform RCA for damaged parts
Maintain the CRM
Support the Service team
Education / Experience
Bachelor degree in mechanical engineering, technical knowledge about reciprocating compressor, pressure vessel, piping and on-site field service experience
At least 5 years of practical experience with reciprocating compressor in an industrial environment, preferable petrochemical
Erection and commissioning
Fluent business English, spoken and written
Knowledge of Chinese / Mandarin is an added advantage
Female / Male, Age 25 50 years
Travel intensity >
Customer focused attitude
Flexibility for stand-by during weekends
Proactive personality and professional appearance
Enhanced communication skills
Technical negotiation skills
Advanced skills in MS Office (Word, Excel Power point), SAP and other
Burckhardt Compression (Shanghai) Co. Ltd.