Internal : Transaction Managers, Account managers, Transition Managers
External : Clients and their teams
Duties & responsibilities
A high degree of independence is required on a day to day basis
Act as the primary contact for interaction with all parties to keep the lease administration database current and accurate
Primary duties and responsibilities include the following :
Liase with internal and external parties to obtain appropriate lease documentation
Manage document workflow to ensure team responsibilities are completed in a timely manner
Generate monthly reporting package for client which includes critical date and portfolio summary reporting
Complete an audit of works completed by JLL's Lease Administration teams
Complete Operational Expense Reconciliation on behalf of our clients and update our Lease Administration system
Work closely with colleagues within other Lease Administration teams to ensure workload is completed in a timely and accurate manner
Assist in the transition of new accounts into JLL responsibility. This may include audits and process testing
Obtain and review landlord invoices to ensure adherence to lease requirements
Generate Accounts Payable reporting and prepare invoices for payment
Perform Accounts Receivable reporting
Generate Accounts Receivable reporting and communicate with client on outstanding payments
Complete all duties with a focus on cost avoidance for our clients
Obtain, track and report on Insurance and Security deposit matters (where applicable)
Communicate with clients, landlords and tenants when required
Ensure our processes and procedures are maintained to ensure adherence with all internal and external compliance policies
Prepare monthly client invoices (where applicable)
Generate client aging reporting and liase with clients to ensure fee collection (where applicable)
Manage ad hoc projects to ensure clear communication on progress and timely completion of all assigned tasks
Training of new staff members when required
Develop and maintain a library of best practice policies and procedures relating to lease administration (where required and in consultation with the Operations Manager Lease Administration);
Develop and maintain standard checklists, templates, work flows and documentation for use for each client (where required and in consultation with the Operations Manager Lease Administration);
To deliver exceptional Lease Administration services to JLL clients
To cross-check and verify abstracts and system data;
To audit and review system reports and system data for accuracy
To deliver relevant and accurate reporting to JLL clients
Strong attention to detail and good organizational, interpersonal skills required;
Knowledge of real estate leases and accounting would be useful;
Demonstrated ability to maintain and manage accurate data;
Demonstrated ability to prioritise work within tight operational and financial deadlines;
Good interpersonal skills to operate as a pro-active member of a small core team;
Positive approach to meeting clients’ needs;
Sound computer skills in Microsoft Word and Excel;
Experience in using a property management / lease administration system.
University graduate (Commerce / Finance Background) or equivalent work experience in lease administration;
A minimum of 3-5 years’ industry experience required either in the corporate environment, third party service provider or as a consultant;
Fluent in written and spoken English, Chinese and Japanese
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.
We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and / or overall selection process you may email us at Accommodation.
Reques am.jl..com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >
I want to work for JLL.