Business Analyst
Foshan, Guangdong, China


Serko is an established leader in the Australasian corporate travel and expense market, now making waves around the world.

Our CEO has been tweeting up a storm and the heavyweights in our industry are looking for a piece of the action.

We’re hiring in Foshan, China to grow the team that’s taking us global. Show us what you can do and be a part of this exciting opportunity.


Serko creates innovative and highly anticipated travel booking and expense management products. As a member of the product delivery team you’ll have a strong sense of ownership of a defined area of our product.

Partnered with an Engineering Manager, you will support a team of engineers, quality assistants, and product designers to achieve specific outcomes for Serko and its customers.

These outcomes may come in the form of enabling us to be successful in new markets, delivering new and innovative product features, addressing opportunities to improve the user experience, fulfilling customer requests, and more!

Our industry is complex; while experience working in the travel industry is not mandatory, it is always viewed favourably.

What will you be doing?

  • Working alongside a Product Manager to make Serko’s vision a reality.
  • Partnering with your team’s Engineering Manager to help the team to deliver quality outcomes for your stakeholders.
  • Supporting your team by shaping, maintaining, and elaborating their backlog of work items with a view to deliver outcomes rather than outputs.
  • Participating in and facilitating relevant Agile ceremonies as required.
  • What we want from you?

  • Have experience working closely with product development teams in a similar environment.
  • Demonstrate a deep understanding of what it means to have an Agile mindset.
  • Be passionate about the value in good design and champion innovation.
  • Find excitement in the prospect of becoming an expert in a specific part of our product and making it great.
  • Be confident recommending, introducing, leading, and participating in new practices.
  • Embrace change and see the opportunity in ambiguity.
  • Skills to effectively manage and balance key stakeholder expectations.
  • Display resilience when faced with challenges.
  • Be proficient in written and verbal communication in both English and Chinese.
  • Experience with web-based API communication, fluency with common application interface languages (e.g. XML, WSDL, SOAP, JSON), and ability to construct and understand Structured Query Language (SQL) would be an advantage.
  • Benefits

    Serkodian's are rewarded for their efforts with a great salary, competitive benefits. Serko's people work in a collaborative way, with energy and enthusiasm.

    We are looking for like minded people who wish to be part of an organisation with a growing international reputation. If you’re up for a challenge, and are excited about joining our team in Foshan, China we’d love to hear from you.

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