In Room Dining Attendant
Accor Hotels
Kunming, West China, Mainland China

Key tasks

Obedience : Personnel who assist their superior in carrying out an assigned task.

Service : Assist in preparation of outlet for service periods. Adhere to the standards and sequence of service within the outlet.

Communication : Maintain good relation with outlet captain, supervisor, manager and waiters.

Problem solving : Ascertain guest’s satisfaction and advise supervisor of any guest complaints or problems no matter how small.

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day :

A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service.

By transforming every detail into a unique moment of pure comfort and elegance , they create and nurture a relationship with their guests.

The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.

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