Income Audit Manager
Marriott Hotels
Sanya, China
1天前

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937.

At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service.

If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.

Job Summary Follow up with guest regarding satisfaction with guest-related issues. Assist and check turnovers, figures, postings, billing and documents for accuracy.

Set-up proper billing accounts (i.e. share-with, room / tax / incidentals, tax exempt, direct / special billing, and group bookings) according to accounting policies.

Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures.

Record, store, access, and / or analyze computerized group rooming and financial information. Classify, code, and summarize numerical and financial data to compile and keep group rooming and financial records, using journals, ledgers, and / or computers.

Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete reports as specified.

Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.

Ensure compliance with standard and local operating procedures (SOP's and LSOP's). Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill.

Assist management in training, motivating, and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment / Open Door Policy process.

  • Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures;
  • ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests' service needs.

  • Speak with others using clear and professional language; prepare and review written documents accurately and completely;
  • answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards.

  • Stand, sit, or walk for an extended period of time. Coordinate tasks and work with other departments; serve as a departmental role model or mentor;
  • assign and ensure work tasks are completed on time and that they meet appropriate quality standards.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

    Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

    報告此工作
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    申请
    邮箱地址
    通过点击 "继续", 我 同意neuvoo处理我的信息数据, 并给我发送电子邮件提醒 详见neuvoo 隐私政策 。我可以在任何时候取消订阅。
    继续
    申请表