Raffles Hotels & Resorts is a collection of award-winning luxury hotels located in vibrant destinations around the world.
Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service.
We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand.
Raffles Hainan, located in the Hawaii of Asia Hainan, will enjoy a superior beachfront location while offering guests direct access to the adjacent championship golf course.
The resort’s 299 guestrooms and 32 luxurious villas are among the most spacious and all offer commanding sea views. The resort will feature 7 exciting food and beverage concepts, a 1,400 sqm Raffles Spa, a grand ballroom and flexible meeting spaces for special events.
If you are looking for a dynamic environment for growth, please join us as :
ADD Restaurant Manager
Summary of Responsibilities :
Responsibilities and essential job functions include but are not limited to the following :
To consistently provide thoughtful, caring and sincere service
Lead and manage the F&B Outlet team in all aspects of the department and ensure service standards are followed
Handle guest concerns and react quickly and professionally
To assist in the recruitment and training of F&B Colleagues
Balance operational, administrative and Colleague needs
Conduct regularly scheduled departmental meetings
Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
Have full knowledge of all Outlet menus
Manage the departmental budget
Follow outlet policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Other duties as assigned
Previous Food and Beverage leadership experience required
Previous Point of Sale System experience required
Computer literate in Microsoft Window applications required
University / College degree in a related discipline preferred
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Constant standing and walking throughout shift
Occasional lifting and carrying up to 20 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps