Leasing Collection 租赁催收
Daimler Mobility Services
Beijing
1天前

Aufgaben

1. Early and Late Collection Management

  • Collect late delinquent customers in Late Collection stage (including retail, HCV & Fleet customers), ensure the collection activities comply with the business policy and manual.
  • Identify customers intention and payment ability , analyze the risk level and collection probability for every single case, and take different collection activities.
  • Review cases with team members in weekly meeting and share the experience.
  • Provide case distribution rule suggestion and case follow up instruction.
  • Discuss problems and collect suggestions and escalate to manager.
  • Carry out PBOC inquery based on set regulations and payment allocate.
  • 2. Write off & Contract restructure

  • Align with Manager about the Write off plan in the beginning of month.
  • Submit and complete the write-off procedures in time and within budget.
  • Deliver write-off report to Accounting monthly.
  • Summarize the write-off comments.
  • Analyze customers’ risk level, provide contract restructure proposal to financial distress customers.
  • 3. Outsourced cases handling and Agent Management

  • Work with and managing external agent on outsourced cases, study agent report, and provide proper collection suggestion.
  • Monitoring and motivating agent’s performance and activities.
  • 4. Other

  • Conduct other tasks as required by supervisor to support achievement of the company’s business objectives.
  • Education

  • Bachelor degree in finance / business / law
  • Experience

  • Collections, credit or other related experience in a financial services company, bank, guarantee company or other related finance industry or function for at least 2 year.
  • Specific Knowledge

  • Good communication skills.
  • Sound knowledge about Microsoft applications.
  • Legal knowledge is a plus.
  • Good English in written and spoken is a plus.
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