Process Support Engineer II Senior
Applied Materials
Hefei,CHN
6小时前

Key Responsibilities

  • Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
  • When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
  • Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
  • Knowledge of 2 or more processes on 1 or more technologies
  • Functional Knowledge

  • Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities
  • Business Expertise

  • Understands key business drivers; uses this understanding to accomplish own work
  • Leadership

  • No supervisory responsibilities but provides informal guidance to new team members
  • Problem Solving

  • Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents
  • Impact

  • Impacts quality of own work and the work of others on the team; works within guidelines and policies
  • Interpersonal Skills

  • Explains complex information to others in straightforward situations
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