Professional Services Consultant
F5 Networks
Beijing
13天前

Position Summary

Located in Beijing, China.

Through F5 Networks Professional Services, F5 Consultants are primarily focused on delivering advanced consulting engagements.

Consulting engagements can be longer-termed events measured in months or shorter-termed events measured in days.

Consultants continue to grow their expertise in their primary auxiliary product as well as broaden their product knowledge of all F5 products.

A Consultant will often be called upon to conduct scope calls with customers and create an associated statement of work to provide a framework for future delivery.

F5 Consultants are called upon to assist customers and partners in deploying and integrating custom solutions with F5 products.

There may be some project management and opportunity scoping but the primary focus of work will be customer expectation management and deliverable fulfillment.

Expect heavy travel for on-site work with customers and partners.

This position is not part of F5 Networks’ Technical Support Services and is not a corporate escalation point for customer issues.

Incidental mentorship may precipitate from working with other F5 employees, but it is not a performance metric. F5 Consultants often interface with F5 Sales Account Managers, but do not report to any given Account Manager.

Responsibilities

  • Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
  • Deliver labor associated with custom scoped Statements of Work to F5 customers.
  • Assume technical responsibilities that may include, but are not limited to, problem identification, systems architecture definition, hardware / software specification, design, implementation, testing, client training and solution deployment.
  • Manage customer interaction and engagement, including documentation and follow-up.
  • Maintain expert level proficiency of F5 products and technologies through self-directed and formal training.
  • Maintain availability and flexibility to allow for maximum utilization.
  • Scope customer engagements and generate Statements of Work for future delivery.
  • Identify additional product / services opportunities within customer’s organization.
  • Mentor less experienced consultants
  • Perform other related duties as assigned.
  • Technical Knowledge

  • Expert knowledge in IP routing & switching.
  • Expert knowledge of TCP and UDP.
  • Expert knowledge of popular application protocols such as HTTP & DNS.
  • Experience with public cloud implementations such as Google Cloud, Amazon AWS, Microsoft Azure.
  • Experience with one or more orchestration / container technologies such as Ansible, Docker, Kubernetes.
  • Understanding of NFV / SDN technologies, ideally coupled with experience using OpenStack, VMware NSX, Cisco ACI.
  • Experience with DevOps and programmability - e.g. NodeJS and leveraging REST.
  • Working knowledge and proficiency in F5 products and technologies LTM, GTM / DNS, ASM, APM, AFM, PEM, or CGNAT.
  • Experience with TCL and JavaScript, ideally having used them in iRules and / or iControl.
  • Experience with application level switching and web technologies such as web application firewalls (WAF) and caching / compression.
  • Experience with IPSec and / or SSL VPN technologies.
  • Experience with ZebOS, BIND, SSH daemons / clients, tcpdump, snoop, ethereal and other packet sniffing software or products.
  • Experience with hosting implementations using IIS, Apache, NGINX, WebSphere, WebLogic, Oracle or similar web and application platforms.
  • Experience with scripting and development in *nix shell, Perl, Java, JavaScript, Python, C / C++, or similar environments.
  • Should be hands-on and be able to perform the function independently.
  • Ability to articulate and transfer complex ideas to a wide audience through both verbal and written communication.
  • Demonstrated strong written communication, presentation writing, and technical documentation skills.
  • Certified on at least one or more F5 products is a plus.
  • Language Requirements

  • Must be able to read, write and speak English and Mandarin Chinese fluently..
  • Other Asian language skills are a plus.
  • Qualifications

  • BS / BA degree or equivalent work experience.
  • 5 years of related experience in a technical environment.
  • Should be hands-on and be able to perform the function independently.
  • Physical Demands and Work Environment

  • Job may be performed on-site at a customer facility or data center, or in an office environment sitting at a desk or computer table.
  • Duties require the ability to utilize a computer keyboard, communicate over the telephone, and read printed material.
  • Duties require the ability to travel up to 80% via automobile and airplane; and may also require being on call periodically and working outside normal working hours (evenings and weekends).
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