Premier Relationship Manager Shenzhen Mangrove Bay Sub-branch HSBC China
HSBC Group
China
23天前

Description

Retail Banking and Wealth Management (RBWM) Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-

class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-

centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.

We are currently seeking an experienced professional to join our team. In this role, you will : The role is a client facing role managing our highest value clients where professionalism, client focus and a broad understanding of the fundamentals of financial planning are critical to the success of the business.

The role holder has a responsibility to acquire, develop and retain relationships with Premier clients, working with the broader branch and direct teams to ensure achievement of the business performance measures and plan (as defined by RBWM).

This will be achieved by active management of a portfolio of Premier clients, acquiring new HSBC clients and upgrading existing clients through becoming the trusted advisor to them.

It will also entail reviewing the portfolio regularly to ensure the solutions are still suitable to meet clients’ needs and embed client loyalty by meeting their needs either directly or through other internal business partners.

In order to deliver the business objectives you will need to refer non-qualified business to appropriate parties following proposition protocol and attract business with new clients by understanding their financial needs and delivering high standards of service quality.

The identification of opportunities for wealth reviews and delivering wealth solutions as an adviser are amongst the key activities to achieve your goals.

In delivering the business objectives you must also maintain the levels of operational integrity required by HSBC Group, closely managing your individual and the collective performance of your wider team.

Creating and maintaining an environment and relationships where you and the wider Branch team maximise performance in achieving the RBWM business objectives.

The identification of opportunities for wealth reviews and delivering wealth solutions as an adviser are amongst the key activities to achieve your goals as complied with local regulatory requirement.

You are accountable for the performance of your portfolio and need to ensure it is effectively run managing to the Target Operating Model (TOM) as defined by HSBC Group.

You will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organization.

Qualifications

To be successful in the role, you should meet the following requirements :

  • Bachelor's degree or equivalent experience
  • Minimum of three years proven and progressive financial services and / or retail sales experience or equivalent
  • Evidence of strong sales results in insurance and investment products
  • Relationship management experience with high net worth clients
  • Strong technical skills in wealth management
  • Strong communication, client focus and influencing skills
  • Strong sales orientation, networking and portfolio management skills
  • Sound knowledge of financial services products and services and the client relationship management system
  • Understanding of business banking client segment and products and services
  • Local regulatory & license requirements - job holder should possess valid licenses with accreditation on wealth management and qualification as required by HBCN
  • Clear view on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment
  • Able to communicate well in English and local languages
  • Attain appropriate professional and regulatory qualifications as required by market
  • Attain any internal standards as required by HBCN
  • Have an understanding of the immediate regional Global Wealth strategy and the ability to plan own activities accordingly
  • Be ambitious about providing the highest standards of delivery to colleagues and clients
  • Show ability to set stretch goals for self and the ability to deliver these with courage and tenacity
  • Be authentic and show ability to engage with colleagues and clients to deliver at pace
  • Make considered decisions that protect HSBC & Global Wealth values, reputation and businesses You’ll achieve more at HSBC.
  • HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment.

    Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

    HSBCVLI / VL / * Issued by HSBC Bank (China) Company Limited

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